Screenshots have become very much useful these days. You can also tell that screenshots explain a lot more than words can do. And Especially if you are a developer, you will Agree to this Without any hesitation. All you Have to do is take a screenshot or a snapshot of whatever is being displayed on your phone screen and then share it with others Or save it for future references. In this article, we will try to explain what you can do if your screenshot is not working on your Windows Phone.
While taking a screenshot is very much easy, the problem arises when you cannot take a screenshot on your Windows Mobile device. There are instances where you get a message that says couldn’t take screenshots or instances where a screenshot is taken but is never saved on your device. The Windows operating system for mobile phones was once a very promising operating system, but later when Android Market took over, We can see that there are not many people who use Windows Phones anymore.
Screenshot not working on Windows Phone
Now, let’s dive into what to do when your Windows Mobile phone refuses to take a screenshot:
Restart your device:
Most of the time this problem may arise due to overworking of the windows phone. All you need to do is power cycle it or just restart the mobile phone.
Follow the below-given procedure to restart your Windows Mobile phone:
- Press and hold the volume down button and And the power key at the same time for around 10 to 15 seconds.
- Release both of them at the same time. And the phone will restart.
- Are to do a power cycle. You may also remove the back cover and the battery off the device before you perform this action.
- Also, note that you may need to set the date and time on your Windows Phone after this operation.
- The above steps will most likely solve your problem, but if it does not get solved, Proceed with the other steps below.
Update your windows phone:
Not making sure that your Windows Mobile device is up to date on its software may also give rise to this problem. So make sure that the software on your phone is always up to date.
If you want to know how to update your Windows Phone, check the below-given steps.
- Go to the settings of your device.
- Scroll until you find a phone update.
- If your phone is not up to date, select download and follow the instructions provided on the screen.
- After the update is finished, try taking a screenshot. The problem will mostly be solved, and if it is not solved yet, wait for the below-given steps.
Note: Also go to the Windows Store and check if all the system apps are up to date and if they are not, try to update them too.
- Go to settings.
- Scroll down until you find applications.
- Check for store under applications.
- Now click on check for updates.
Replace the screenshot folder:
Sometimes the storage location may be the problem as to why your screenshots are not being able to be saved on your device. Now, this is a tricky part. And some of the fixes we are going to tell you about may seem funny, but are true and most of them were taken from Experiences In the Microsoft forums.
If the destination of screenshots on your mobile devices on an SD card, try to change it to your phone Storage.
Open the phone’s internal storage and search for the screenshot folder and delete it. This will most probably work as your mobile phone will create another screenshot folder and this time it will all be right.
If the internal storage space on your Windows Mobile phone is very less and you still want to keep your screenshots folder on your SD card. Try doing the below step.
- Remove the memory card from its slot and insert it again after a minute. Now restart your device and the problem will be fixed.
Try deleting the screenshot folder that is available on your phone and creates a new folder named screenshots. If this doesn’t work, follow the below Procedure. One of the users in the Microsoft forums also mentioned that, Connecting their mobile device to the personal computer and copying the screenshot folder from From the phone onto the computer. And deleting the original file Or folder in the Phone works too. This is works mostly because every time you put in an SD card, mobile phones tend to create new folders for such screenshots, cameras, audio, WhatsApp, and other activities.
This may sound pretty stupid, but this is one of the answers we got from a Windows forum user. We are putting it here because if it worked for them, it will definitely work for you too. Now take the memory card that you are saving your screenshots on your device. Insert that memory card into a friend’s mobile phone who Uses another operating system. After some time take your memory card back and put it in your phone. This will work too. All though it is funny, the reason it works is because of the same reason why solution 4 worked as explained above.
Checkout: Apps to take Screenshot on Windows Phone
The problem with screenshots not being taken on your mobile phone may be a very pestering problem. But any of the above fixes might most probably be fixed the problem for you. We are happy that this article has helped you solve the screenshot problem on your Windows Phone. As we have Seen in this article, Sometimes the solutions for the most complex of tech problems are the simplest things. Or in this case, you could say funny. For more such articles related to screenshots regarding any of the operating systems, Checkout our website regularly.